Frequently Asked Questions
Everything you need to know about your MIRA Safety experience.
What is your standard shipping timeframe?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that for safety reasons, certain protective gear categories may have specific return restrictions.
How do I determine my correct size?
Each product page features a detailed sizing guide with specific measurements. We recommend measuring yourself and comparing it to our chart to ensure the most comfortable and secure fit.
Are your materials ethically sourced?
Yes, MIRA Safety is committed to ethical manufacturing. We partner with suppliers who adhere to strict fair labor standards and prioritize high-quality, sustainable textile production.
Do you offer international shipping?
We ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and the weight of your order.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout experience.